Wednesday, January 14, 2009

A Dogmatic COO

Recently got to witness, what an SME’s COO, the Chief Operations Officer had to say to his employees. A small venture started by just 2 people, came to a team of 25 now…..in some 8-9 years. Commendable! I would say.

But what I doubt is their illogical mindset and pre-conceived opinions. Having ideals is good, I agree but one must get to understand the success path followed the making of that hero, the struggle & strategy. Yes, we have the examples like Mr.Dhirubhai Ambani, Mr.Bill Gates, Mr.Sachin Tendulkar etc, but these are again exceptions. One percent of the lot and not to forget that they made it big, but they couldn’t run it all alone. They believe in management principles, they believe in delegation, they believe in strategy and they believe in the word ‘We’ and not just ‘I’. Our venerate COO, unfortunately couldn’t use the word ‘we’, though he demanded again & again, that his employees should carry a part of him, should leave a footprint like him, wherever they go. The problem here is not expecting too much but what amazed me, asking too much so straight without a pinch of modesty was little too much to digest. Coming to his people skills now, he once mentioned to the team, ‘there shall be no second thoughts on what he thinks, he feels about the work, the business, the leaves etc.

At times, I feel I should plainly ignore the facts stated above, but somehow I am so disturbed after listening to all this. It feels like the helplessness at the cost of he being the owner, the runner & the boss. People must be sitting with the attitude to listen & forget, some even mentioned that we just went out, we ignored, and we weren’t with him. He sounded like a hypocrite & dominating union leader but of course not a manager, not a leader. Yes, I appreciate him thinking big, but one more thing which is more disturbing is the ever seen Myopic business mind. Dreaming big is different from planning big. Or I should say that dreaming big is not enough if you have no people skills or if you deny respecting the people working for your firm just because you are the Boss. It’s terrible!

Not talking much about this anymore, few more (disturbing) things I would like my readers to comment on are:

1. Do you agree that the Business Volumes is the only difference between a Big & Small Organization?
2. Team spirit is carrying the boss’/ head reflection in each employee?
3. As a working professional, for growth all a person needs is to compare himself/herself with oneself. (Something I remember was termed Peer Group)
4. A rocksolid professional is one who never complains & gives reasons like a family problem, an accident etc.
5. Who believes in leading by treading on the ego of his employees?

Why have I mentioned all this here on my space? Because I want to know your opinion and confirm that if education really makes a difference or it’s just that I am too sensitive!!!

3 comments:

shoOOonya said...

1. Do you agree that the Business Volumes is the only difference between a Big & Small Organization?

- Nope. There are many differences like vision, management and people focus. Human Resource is ultimately the BIGGEST and Most Critical resource and if the management fails to take care of them; the company might become big in size but it will not be sustainable.

- Vison is a primary requirement which is required by a small company to dream and grow big. Management will help it to grow big adn not burst out and cecome unmanageable. People Focus is required to sustain the growth and big'ness.

2. Team spirit is carrying the boss’/ head reflection in each employee?

- Not at all. If everyone starts carrying the reflection of the boss; it will eventually drive out creativity and the individual;s unique abilities they bring to the organization. Everyone needs to be themselves. At best, i could vouch for an inspirational boss who inspires and motivates the company / employees to give their best, do their best.

3. As a working professional, for growth all a person needs is to compare himself/herself with oneself. (Something I remember was termed Peer Group)

- naah !! comarison with oneself is hardly helpful except when u do your SWOT and see youself in an analytical mirror. THEN .. Begin comparison with immediate peers adn then the industry peers. Look upto the best in your field and draw inspiration.

- Dont just compare to 'be like someone' ... You got to be yourself. Comparison will help u identify the traits which is making someone successfull and making others a failure. It could provide you hints to what you shud be doing and what u shud be avoiding. Again, then get carried away and try toape the successful. Be yourself and work towards improving your strengths, resolving your weakenesses and trying to incorporate the success habits.

4. A rocksolid professional is one who never complains & gives reasons like a family problem, an accident etc.

- Personally ... he/She might become professional but wont remain human. I would never want my employees to 'never complain' or 'not tell me about their personal problems'. YES, the show must go on, work needs to be done. BUT, often, it is possible to give some people some allowance / some rest / break / support when they need one. We should collectively take care of our people and we wont be able to do it if they dont tell us. So do share and at the same time try and give ur work the best you can. People will appreciate your work if they know your state.

- The responsibility for the above atmosphere largely rests on the company and its managers. Do they instill the kind of confidence that the employee feels free to talk to them. Do they give the employees the comfort that they are being understood, considered human and taken care of.

- A manager will just manage the work. a true leader needs to manage people beside the other stuff.

5. Who believes in leading by treading on the ego of his employees?

- He who treads ego will not have those ego's for long to tread over. The trodden ego's will jump-ship at the very first opportunity they get.
- An organization cant grow if the people are just waiting to leave.

Sensitive:-) Jigyasa said...

@ ShoOOonya

Thanks for the awe-inspiring feedback....at least it helps us understand & assure ourself that Education & Experience has not ruined us!!!

Aditi said...

Hey Jigyasa

How are you? Long time Right.. i was in India for 2 months thats why ..

Read your comment .. no it isnt that i dint want to tell you or something .. it just happened..

Anyways now i am back and you surely can visit anytime you want .. you are more than welcome ..

Jigs i havent read your blog yet ... lots to catch up right now ... will do soon .. but please keep on posting your valuable words at your place and as well as mine :)

I hope you wont mind ..

Cheers
Aditi @ http://adobecolors.wordpress.com